The cookie settings on this website are set to 'allow all cookies' to give you the very best experience. Please click Accept Cookies to continue to use the site.

Shipping

 

 

Shipping Policy

 

Thank you for visiting and shopping at www.azztec.com.au. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

 

Shipment processing time

 

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.



Shipping rates & delivery estimates

 

Shipping charges for your order will be calculated and displayed at checkout.



Shipment method

Estimated delivery time

Shipment cost

ePacket

15-30 business days

Free

Toll*

7-28 business days

$12.95

Toll Express*

1-2 business days

$19.95

 

* Toll delivery is only available for selected items and for orders with delivery addresses within Australia.

 

Delivery delays can occasionally occur.







Shipment to P.O. boxes or APO/FPO addresses

 

www.azztec.com.au ships to addresses world wide. If using Toll delivery we can not ship to P.O. boxes.



Shipment confirmation & Order tracking

 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s) when available. The tracking number will be active within 24 hours.

 

Customs, Duties and Taxes

 

www.azztec.com.au is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

 

www.azztec.com.au is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

 

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

 

We ship worldwide. Please contact us if choosing Toll as your delivery option

 

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.



gtag('set', {'user_id': 'USER_ID'}); // Set the user ID using signed-in user_id.